Frequently Asked Questions

Services & Bench Testing

  • We do a before and after cleaning test. An engine simulation test as well as replacing all soft seals and replaceable pintle caps. For GDI injectors, we also replace all teflon seals. For a more thorough visual of what we do, visit here. If you’re curious to see some videos of things we’ve worked on, you can check some out here or visit our Instagram

  • We can test injectors up to 10,000 rpm.

  • Our current turnaround time is 2-5 business days from date of receipt.

Ordering & Shipping

  • You can order from the website here. Or through any of the methods described here from our service form.

    • Drain & Dry: Completely drain any excess fuel or solvent from the injectors and allow them to air dry on a clean shop towel.

    • Seal: Place the injectors inside a sealed plastic ziplock bag (double-bagging is recommended to contain any lingering fuel vapor).

    • Protect: Wrap each injector individually in bubble wrap or thick protective padding. Do not allow metal bodies to knock against each other inside the box.

    • Include Documentation or fill out the online service form:

  • Our shipping address is:

    Injector Pulse
    4240 Portsmouth Blvd
    Suite 200
    Chesapeake, VA 23321

Policies

  • Injector Pulse services and tests every injector for complete functionality before being returned.  Since no moving components are replaced during the service, Injector Pulse does not warranty the serviced injector.  If you believe you have a problem with a serviced injector, please notify us within 10 days after receiving your injectors of any issues you are having (email will have quickest response).

    Injector Pulse is not responsible for any defect in the core, electrical problems, case leaks, or improper installation techniques of the serviced injectors.  Since Injector Pulse has no control over the installation or condition of the fuel system of the vehicle, we recommend that you consult your service manual for proper installation techniques or hire a certified mechanic.

    In order to qualify for a refund, the serviced injectors will have to be returned and rechecked.  Please note, we do not refund the shipping costs.

  • Unclaimed items are held for a maximum of 3 months from the date of receipt. After that Injector Pulse reserves the right to dispose of the items. Replacements are not covered for items left unclaimed beyond the 3-month window.

Still Have Questions?

Have a custom race setup, commercial batch, or specialty application? We’re here to help you get ready to run.

Contact our shop